We examine the impact of CEOs’ moral foundations (MFs) – innate source of moral intuitions – on firms' environmental, social, and governance (ESG) performance. Using a linguistic technique on unscripted texts spoken by 1,860 CEOs of S&P 1500 firms over five years, we found that CEOs with higher binding MFs (i.e., focus on expectations of key stakeholder groups) are associated with lower ESG performance. In contrast, we found that CEOs with higher individualizing MFs (i.e., focus on well-being of individuals in general) are associated with higher ESG performance. Our study contributes to the upper echelons theory by providing evidence that CEO morality matters for ESG outcomes. We add to MFs theory by showing that a bi-dimensional lens on CEO’s morality (i.e., binding vs individualizing) reveals nuances on ESG outcomes.

Drawing on goal orientation and substitutes for leadership theories, learning goal orientation is hypothesized as a moderator in the relationship between supervisor support and employee customer orientation. Participants were 328 employees of 4- and 5-star hotels in Singapore. Results show that employees with high learning goal orientation do not require a high degree of supervisor support to show a high degree of customer orientation. In contrast, supervisor support is especially important for employees with low learning goal orientation. Practical implications relate to the selection of new employees, individualized attention to current employees, organizational culture, and training.

Research has recognized that people regulate their emotions not only for seeking pleasurable experiences but also for receiving instrumental gains. We draw on the theoretical framework of instrumental emotion regulation (IER; Tamir, 2005, 2009) to shed new light on the relationships among creativity, emotion, and psychological well-being. We outline propositions that explain why there are concurrent creative and well-being benefits when people experience emotional states that are consistent with their personality trait (e.g., worrisome emotions being consistent with trait neuroticism) even if such trait-consistent emotions are negative. The IER perspective offers new interpretations of the creativity—well-being relationship through motivating a more holistic view of emotion regulation and well-being. We present an integrative theoretical model explicating that instrumental regulation toward trait-consistent emotions engages people in emotional states that feel affectively right (affective path), motivate them intrinsically (motivational path), and boost cognitive efficiency (cognitive path), thus yielding potential downstream benefits on creativity and well-being.

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Opinion diffusion is often simulated to understand the perpetuation of norms and beliefs. This paper presents a dual attitude agent-based model of opinion diffusion where agents’ interaction, information search, and opinion formation incorporate specifications from the theory of need for cognitive closure (NFCC), mere exposure effect, bivariate evaluative space, and the law of just-noticeable difference. Two experiments simulated topic advocacy in artificial societies of agents with either high or low NFCC. Results in the unbiased context showed that popularity of the majority topic increases over time in high NFCC societies while popularity of the same majority topic decreases over time in low NFCC societies. ......... Tracking simulations over time revealed differing opinion dynamics between the two contexts, and showed the roles low NFCC agents and edge-of-cluster agents have in contributing to the macro patterns observed.

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A major challenge in political science is to understand the dynamic interactions between political actors and extrapolate from the process of individual political decision making to collective outcomes. Agent-based modeling (ABM) offers a means to comprehend and theorize the nonlinear, recursive, and interactive political process. It views political systems as complex, self-organizing, self-reproducing, and adaptive systems consisting of large numbers of heterogeneous agents that follow a set of rules governing their interactions. It allows the specification of agent properties and rules governing agent interactions in a simulation to observe how micro-level processes generate macro-level phenomena, and forces researchers to make assumptions surrounding a theory explicit, facilitates the discovery of extensions and boundary conditions of the modeled theory through what-if computational experiments, and helps researchers understand dynamic processes in the real-world. ...... it provides political scientists a bottom-up approach to study a complex system by clearly defining the behavior of various actors and generate theoretical insights on political phenomena.

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Customer orientation of service employees relates to customer satisfaction and loyalty, sales growth and business performance. Drawing from conservation of resources (COR) theory, the aim of this study was to test the interactive effects of service employees' role clarity and learning goal orientation on customer orientation. Specifically, it was hypothesized that even under conditions of low role clarity, service employees with high learning goal orientation would maintain a high level of customer orientation. Our findings showed that role clarity and learning goal orientation were significantly related to customer orientation, and in support of the hypothesis, the interaction effect of role clarity and learning goal orientation was also significant.​

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